First-Line Supervisors of Office and Administrative Support Workers

First-Line Supervisors of Office and Administrative Support Workers directly supervise and coordinate the activities of clerical and administrative support workers.

This role centers on directly supervise and coordinate the activities of clerical and administrative support workers..
The work relies on reading comprehension and active listening among the skills shown below.
Common backgrounds include bachelor’s degree and a range of related job titles.

Quick facts

Top skillReading ComprehensionHighest importance score at 4

Most common educationBachelor's DegreeReported by 45.22% of workers

Typical experience4–6 yearsReported by 43.79% of workers

Job title variations194 titlesCommon titles found in source data

What this career is really about

First-Line Supervisors of Office and Administrative Support Workers directly supervise and coordinate the activities of clerical and administrative support workers. The role turns occupational data into practical guidance for people exploring this path.

Day-to-day success depends on skills such as reading comprehension and active listening. These abilities support the communication, problem-solving, and coordination that the work requires.

Education paths vary, but bachelor’s degree is the most commonly reported background. Related work experience also plays a role, with many workers bringing relevant practice before stepping into this position.

This career suits people who want a structured role with clear skill and education signals drawn from real workforce data.

Common job titles

First-Line Supervisors of Office and Administrative Support Workers may appear under many titles. The names below come directly from the source dataset and reflect different employer naming conventions for similar responsibilities.

Accounting Administrator
Accounting Clerks Supervisor
Accounting Director
Accounting Manager
Accounting Supervisor
Accounts Payable Manager
Accounts Payable Supervisor
Accounts Receivable Manager
Accounts Receivable Supervisor
Adjustment Supervisor
Administrative Coordinator
Administrative Officer
Administrative Supervisor
Admissions Supervisor
Admitting Officer
Advertising Dispatch Clerks Supervisor
Agency Appointments Supervisor
Airline Ticket Sales and Reservations Supervisor
Animal Hospital Office Supervisor
Assembly Stock Supervisor
Audit Clerks Supervisor
Auto Club Safety Program Coordinator
Automobile Club Safety Program Coordinator
Automotive Service Advisor
Baggage Agent Supervisor
Banking Supervisor
Billing Administrator
Billing Department Supervisor
Billing Supervisor
Booking Supervisor
Bookkeepers Supervisor
Bookkeeping Clerks Supervisor
Boxing and Pressing Supervisor
Branch Office Administrator (Branch Office Admin)
Business Manager
Business Office Manager
Call Center Director
Call Center Manager
Call Center Supervisor
Cargo Supervisor
Cashiers Supervisor
Central Office Operator Supervisor
Central Office Telephone Operators Supervisor
Central Supply Manager
Central Supply Supervisor
Central Supply Technician Supervisor
Claims Adjuster Supervisor
Claims Supervisor
Classified Advertising Supervisor
Clerical Supervisor
Clerk Supervisor
Client Success Manager
Coding Clerks Supervisor
Coin Machine Collector Supervisor
Collection Supervisor
Collections Manager
Communication Center Coordinator
Complaint Evaluation Supervisor
Computer Operations Supervisor
Contact and Service Clerks Supervisor
Correspondence Section Supervisor
Cost and Sales Record Supervisor
Cost Control Supervisor
Credit and Loan Collections Supervisor
Customer Care Manager
Customer Complaint Service Supervisor
Customer Experience Coordinator (CX Coordinator)
Customer Experience Manager
Customer Manager
Customer Records Division Supervisor
Customer Service Administrator
Customer Service Director
Customer Service Manager
Customer Service Representative Supervisor
Customer Service Supervisor
Customer Services Supervisor
Customer Success Manager
Data Control Clerk Supervisor
Data Entry Supervisor
Data Processing Supervisor
Delivery Department Supervisor
Dispatch Manager
Documentation Supervisor
Facilities Manager
Field Service Manager
Files Supervisor
Film Vault Supervisor
Financial Aid Director
Flight Reservations Manager
Floor Space Allocator
Food Checkers and Cashiers Supervisor
Force Adjustment Supervisor
Front End Manager
Front End Supervisor
Front Office Manager
Front Office Supervisor
Gate Services Supervisor
Home Energy Consultant Supervisor
Hospital Admissions Officer
Inventory Administrator
Inventory Control Manager
Inventory Control Supervisor
Inventory Specialist Manager
Keypunch Operators Supervisor
Lending Activities Supervisor
Machine Records Units Supervisor
Magazine Supervisor
Mail Carriers Supervisor
Mail Clerks Supervisor
Mail Sorting Supervisor
Mail Supervisor
Mailing Manager
Mailroom Supervisor
Marking Room Supervisor
Medical Billing Manager
Medical Billing Supervisor
Meter Readers Supervisor
Money Room Supervisor
Office Administrator (Office Admin)
Office Coordinator
Office Manager
Office Services Supervisor
Office Supervisor
Operators School Manager
Order Takers Supervisor
Passenger Service Supervisor
Pay Station Department Manager
Payroll Administrator
Payroll Manager
Payroll Master
Payroll Supervisor
PBX Supervisor (Private Branch Exchange Supervisor)
Personnel Clerks Supervisor
Petroleum Inspector Supervisor
Policy Change Clerks Supervisor
Postal Supervisor
Practice Manager
Production Clerks Supervisor
Production Control Supervisor
Proof Machine Operator Supervisor
Property Master
Public Message Service Supervisor
Purchasing and Claims Supervisor
Rate Supervisor
Real Estate Office Supervisor
Records Supervisor
Regulatory Administrator
Route Supervisor
Sack Department Supervisor
Safety Deposit Supervisor
Schedule Supervisor
Script Supervisor
Securities Vault Supervisor
Services Manager
Space Control Supervisor
Staff Services Manager
Statement Clerks Manager
Statement Clerks Supervisor
Steno Pool Supervisor
Stock Control Supervisor
Stock Room Manager
Stock Supervisor
Stockroom Supervisor
Support Manager
Survey Workers Supervisor
Switchboard Operator Supervisor
Tabulating Supervisor
Tariff Supervisor
Telecommunicator Supervisor
Telegraphic Typewriter Operators Supervisor
Telephone Clerks Supervisor
Telephone Information Supervisor
Telephone Operators Supervisor
Telephone Order Supervisor
Telephone Solicitor Supervisor
Teller Supervisor
Tellers Supervisor
Ticket Sales Supervisor
Timekeeping Supervisor
Toll Collector Supervisor
Tool Crib Manager
Tool Crib Supervisor
Transcribing Operators Supervisor
Travel Information Center Supervisor
Trust Accounts Supervisor
Typing Pool Supervisor
Typists Supervisor
Underwriting Clerks Supervisor
Want Ad Supervisor
Ward Service Supervisor
Warranty Administrator
Warranty Manager
Weigh Boss
Word Processing Supervisor

Skills that carry the work

The skill pattern shows reading comprehension as the leading requirement, followed by active listening and speaking. These strengths shape how workers perform the core duties described above.

Reading Comprehension

Active Listening

Speaking

Monitoring

Critical Thinking

3.88

Writing

3.75

Scores shown on a 0–5 scale using the importance value from the provided skills table.

Education

The education distribution is varied. Bachelor's Degree is the single largest group at 45.22%. Other credentials are also represented, indicating multiple possible paths into this career.

Bachelor's Degree45.22%

High school or GED23.18%

Some college20.03%

Associate degree9.62%

Master's Degree1.33%

Post-secondary certificate0.62%

Bachelor's Degree is most common

About 45.22% of workers in this role report bachelor's degree as their highest level of education.

Several educational routes appear

Other reported backgrounds include high school or ged and some college, showing flexibility in preparation.

Reported backgrounds, not requirements

These figures describe the education workers have reported, not a mandatory checklist for entering the role.

Experience

Experience levels vary. The largest group reports 4–6 years, followed by 1–2 years. This suggests that many people enter the role after building relevant experience.

4–6 years43.79%

1–2 years15.66%

2–4 years14.95%

None required11.8%

More than 10 years7.61%

6–12 months2.61%

8–10 years1.28%

Up to 1 month1.07%

3–6 months1.07%

6–8 years0.16%

A realistic way into this career

There is no single path into this role. Many people build related skills and experience first, then move into positions with greater responsibility. The steps below are a common pattern.

Build foundational skills

Start in roles that develop reading comprehension and active listening. These abilities form the base for the day-to-day work described in the source data.

Gain related experience

Work in adjacent positions where you can apply those skills in real situations. This builds judgment, confidence, and the practical knowledge employers look for.

Move into the target role

With relevant experience and the right credentials, step into a first-line supervisors of office and administrative support workers position and take on the full scope of responsibilities.

Good fit signals

Comfort with structured tasks

You work best when there are clear processes, goals, and measurable outcomes to track.

Strong communication habits

You can apply skills like reading comprehension and active listening to coordinate with others and keep work moving.

Willingness to keep learning

You are open to building experience and education over time rather than expecting an instant entry path.